You know what I think is so fascinating about what’s happening in the world right now?
We are all experiencing the same thing -- a global pandemic, physical distancing, staying at home, change in professional and personal circumstances, and more.
Yet, all of us are processing these coronavirus circumstances differently.
We all have different thoughts and feelings about the current situation. And our thoughts and feelings might change daily. Or by the hour. And all of it is valid.
We are human. We have never experienced a global pandemic before. We are doing the best we can.
As you know, I care about you and your health, and I would love to hear from you about how I can be most helpful to you now.
I would be so grateful if you’d take this 3 minute anonymous survey.
The more I know about what you want, what you’re interested in, the more I can help you.
Thank you for taking this brief survey!
Love,
Alyssa
April 14, 2020
Your feedback helps the company understand your needs and preferences, leading to better product selections, improved customer service, and a more enjoyable shopping environment for everyone. As shopping experience is the critical component of every retail store. Your input on survey page at kroger.com/feedback about the products, services and overall store shopping experience makes a difference, and together, we can help Kroger continue to provide excellent service and products. Companies like Kroger look at the customer feedback process not only as a chance to listen but also as an opportunity to subtly influence customer perceptions.